Frequently Asked Questions

MySchoolBucks gives parents the convenience and flexibility of one account to securely pay for all of their students fees, field trips, yearbooks, obligations and store purchases with a credit card, debit card, or electronic check.

JISD will remit all program fees to MySchoolBucks. No program fees are charged to the parents.

MySchoolBucks has a FREE mobile app that is available for both iPhone and Android users in the App Store or Play Store! Just login with the same username and password you use on the MySchoolBucks website.

Getting started is a simple three-step process!

1. Download the app or visit the MySchoolBucks homepage and click on “Sign Up Today”.
2. Create a user profile with your email address, establish a password, and set up your security questions.
3. Add a Student to your account using the student’s name, date of birth and/or student ID number. (Some schools and districts may require either the student’s date of birth or student ID number.)

Now you’re ready to make payments!

At this time, JISD will not be accepting meal payments thru MySchoolBucks.

Resetting your password is easy. Simply click on the link “Forgot username or password?” in the login box on the homepage. Enter in your username (in most cases, your email address) and select if you’d like to receive a text message or an email to reset your password.

In most cases, your username is the email address you used when you set up your account. If you need further assistance, please call MySchoolBucks at 855-832-5226.

Check to make sure that the student’s name is spelled exactly as the district has it on file. Verify that the student ID and/or date of birth has been entered correctly. Your student’s ID can usually be found on school documents such as a report card, registration paperwork, transcripts, ID card, etc. For security and confidentiality reasons, if you need further assistance with your student’s ID, you will need to contact your school campus.

MySchoolBucks takes the security of your information - for you, your student, and your payments - very seriously. It is vital to the service we provide. The MySchoolBucks website and mobile app are fully compliant with the Payment Card Industry Data Security Standard, which is a set of security requirements set by Visa, MasterCard, and the other major payment brands, for card payments. This is the gold standard for payments security. All transactions are encrypted and transmitted securely.

If another person or family member needs to make a payment for your student, they can create their own MySchoolBucks profile. A student can be tied to multiple user accounts. If an additional account is needed, the account creator will follow the same simple three-step setup process.

MySchoolBucks accepts Visa, Discover, MasterCard and electronic checks.